Clinical handovers,finally on the record.
Transform clinical handovers from error-prone verbal exchanges into structured, reviewable draft records, built for Australian and New Zealand healthcare.
- 450k+avoidable critical incidents due to communication failure (CHF)
- 42%of handoff-related incidents due to transfers between wards (Ong & Coiera '11)
Born at the MYMI × MLAI MedHack · Part of the SH1P accelerator
MLAI
SH1PFixing healthcare’s most dangerous blind spot
Clinical handovers are the moment when responsibility for a patient transfers from one doctor or team to another. During these transitions, critical information is often communicated verbally or through messy notes.
In Australia, 80% of clinical incidents occur during transitions of care, per ACSQHC. Miscommunication during handovers drives the majority of preventable harm in our health system. Handovex exists to support clearer handover documentation and help reduce avoidable communication gaps.
Of every 5 serious clinical incidents
1
other cause
4
caused by handover
miscommunication
Australians die each year from preventable hospital-acquired complications.
AIHW · 2023
of Australian sentinel events cite communication failure as a root cause.
ACSQHC
See a handover from start to signed
Press play to watch an ICU handover unfold the way clinicians experience it: live transcription, structured ISBAR, completeness checks, transcript-grounded confidence, and the review timer that gates every signature.
Five features. One standard for documentation.
Every capability in Handovex was designed around a single question: what does a clinician need to hand over safely and be held accountable?
ICU · 3 devices joined
Voice-First Recording
Press record and speak. Every voice captured with clinical-grade fidelity across all synced devices.
Learn moreAI Transcription & Extraction
Live clinical transcription that captures medications, allergies, vitals, and care plans into a structured ISBAR draft.
Learn moreMatching voiceprint…
Sample: 2.4s captured
Biometric Verification
Every speaker identified via voice biometrics in real time, so each statement is attributable to the clinician who said it.
Learn moreT. Morrison
ICU-4 · Bed 3
R. Nguyen
ED-7 · Bed 12
A. Khouri
ED-3 · Bed 4
J. Park
ICU-2 · Bed 8
S. O’Hara
Gen-5 · Bed 2
M. Clarke
Gen-2 · Bed 6
D. Singh
Gen-7 · Bed 1
T. Morrison
ICU-4 · Bed 3
R. Nguyen
ED-7 · Bed 12
A. Khouri
ED-3 · Bed 4
J. Park
ICU-2 · Bed 8
S. O’Hara
Gen-5 · Bed 2
M. Clarke
Gen-2 · Bed 6
D. Singh
Gen-7 · Bed 1
Handover Completeness & Prompts
Surfaces incomplete sections and unresolved tasks in handover notes so the receiving team can review before signing.
Learn moreSarah Mitchell
ICU Handover · ICU-4 · Bed 12
ISBAR complete · ready to sign
Reviewing
Clinical safety check
Record hash
Sarah Mitchell · ICU-4
•• · •• · ••
Timeline
- Session captured14:21
- ISBAR drafted14:28
- Signed & sealed14:32
Signed & Verified Records
Every handover becomes a signed, searchable record, designed for organisational governance and audit-ready at all times.
Learn moreBuilt around how clinicians work
No rip-and-replace. No new workflows. Handovex fits inside the systems, rhythms, and team structures hospitals already use every day.
* Clinical AI performance is evaluated under controlled testing conditions; reported accuracy is improved continuously as we expand extensive validation.
95%+*
Draft text quality
Dual-engine reconciliation helps reduce common transcription errors in clinical vocabulary, drug names, and dosages. Clinicians remain responsible for verification.
*Measured under controlled testing conditions; not a measure of clinical correctness. Accuracy is continuously improved through extensive validation.
Collaborative Recording Rooms
Clinical staff join from their phones only. Each handset enters the same live session; audio merges into one coherent transcript with zero setup required.
6
Active patients
2
Live sessions
Department Isolation
ICU, ED, Cardiology, and General Ward each run fully isolated sessions. Admins see across departments. Clinicians only see their own.
EMR integration (in the future)
We plan deep links and context hand-off from major EMRs so patient context can open in Handovex without double-entry. Today the product focuses on structured capture, reconciliation, and signing.
Epic: Patient J. Morrison
Future: launch from EMR
Seamless Team Handovers
All participants auto-sync into a secure live session. Patients are assigned to beds and teams instantly, with the full handover shared the moment it ends.
The evidence is clear
Findings from peer-reviewed research, global health bodies, and Australian safety authorities on the cost of inadequate clinical handover.
Inadequatehand-offcommunicationisapersistentandpervasivepatientsafetyproblem.
Custom pricing with your team
Handovex is offered to hospitals and health networks through tailored agreements. Share your wards, expected volume, and deployment preferences; we'll respond with a scoped proposal.
No public per-seat list: every engagement is scoped with your organisation.
Talk to us about your hospitalClinical Handovers,
Reimagined for ANZ
Purpose-built for Australian and New Zealand hospitals. Hosted on AWS Sydney and aligned with the Privacy Act 1988, with roadmap space to connect into your existing EMR workflows when you are ready.
AWS
Sydney Region
ISM
Aligned
99.9%
Uptime SLA